Reference

Open your Privacy Policy path with bravompo

bravompo Privacy Policy explains what we collect when you create an account, verify your phone, browse Sic Bo or use DANA and QRIS.

Account recordsWallet activityDevice choicesPolicy requests
bravompo Open your Privacy Policy path with bravompo
REQUEST HELP DIRECTLY

Switch to a clear privacy support route

Privacy questions should be easy to raise while you are checking your account or wallet status. We keep the support path close to the account area so you can point us to a phone verification issue, an unfamiliar mobile sign-in or a payment reference without explaining the entire history again. Include the email or phone linked to your account, but never send a password or full wallet credentials.

Team online

Account request

Ask us to clarify the personal details connected with your account, such as the phone verification record used before access. We can explain the request path and tell you which account detail is needed to locate the correct record.

Wallet question

For DANA, OVO, GoPay or QRIS records, share the account reference and the payment rail name rather than private wallet credentials. We can check how that reference is linked to your account and explain the relevant Privacy Policy section.

Access concern

If your mobile browser shows an unfamiliar sign-in or a device prompt you did not expect, contact our support route promptly. Tell us the device type and account contact, and we will direct the privacy and account-security check.

INSIDE OUR DATA PRACTICE

Explore how bravompo manages account records

The Privacy Policy is practical: it connects each data category with a reason for handling it and a route for your request.

Account details

We use the contact details you provide to identify your account, complete phone verification and answer a privacy request.

Mobile signals

When you sign in through a mobile browser, we may receive device and connection signals linked to that session.

Cookie choices

Cookies and similar browser storage can remember a session choice or help us understand which policy page was opened.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be attached to account activity for matching and…

Retention requests

We retain records while they are needed for account administration, legal duties or an unresolved payment dispute.

Policy changes

If our handling changes, we update this Privacy Policy and identify the affected area in clear wording.

Browse Privacy Policy answers before opening

These Privacy Policy answers address the account steps most relevant to Indonesian customers, from phone verification to wallet references and mobile browser access. If your question is more specific, use the support path with the contact detail linked to your account. We will use your request to locate the right record without asking for a password.

It covers information connected with your account, phone verification, sign-in sessions, mobile browser signals, cookies, game activity and payment references. It also explains why we use those records, how long they may remain, who may receive them and how you can request access or changes.

Phone verification helps us connect an access request with the correct account and reduce mistaken or unauthorised changes. We may ask you to confirm account ownership before discussing personal details, changing contact data or investigating an unfamiliar sign-in.

Yes. The Privacy Policy covers payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those references to match an account event, investigate a dispute and answer a status question, not to request your wallet password.

Send a privacy request through the account support path using the phone or email linked to your bravompo account. Describe the records you want, such as phone verification or payment references. We may confirm ownership first, then explain the available response and any limits.

You can ask us to correct inaccurate account details or request removal where the record is no longer needed and applicable rules allow it. Some records may remain for account administration, legal duties or payment disputes. We will explain the reason if a request is restricted.

Contact the account support route and include the device type, approximate session time and account contact, without sending a password or wallet credential. We can use those details to investigate the session, explain the relevant Privacy Policy handling and direct the next account-security step.

Yes. Account eligibility and some privacy rights depend on local law. Our services and related data handling apply where local law permits. If a request involves a location-specific rule, we will explain the applicable path rather than promise a result that may not apply.